Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find all the details regarding our shipping process.
Processing Time
All orders are processed within 1 to 7 business days (Monday to Friday, excluding holidays).
Once your order is processed, it will be shipped immediately.
Please note: During high-demand periods, processing times may be slightly extended.
Shipping Time
After dispatch, estimated delivery time is between 4 to 25 business days, depending on your location.
Shipping times may vary due to factors beyond our control, including but not limited to:
- Customs clearance procedures
- Carrier delays
- Weather conditions
- High seasonal demand
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for the tracking information to be updated in the system.
Delays & Responsibility
While we do our best to ensure timely delivery, we are not responsible for delays caused by external factors such as:
- Shipping carriers
- Customs inspections
- Incorrect or incomplete shipping addresses provided by the customer
Incorrect Address
It is the customer’s responsibility to provide accurate shipping information.
Orders shipped to incorrect addresses may not be eligible for replacement or refund.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience an issue, we recommend contacting the shipping carrier directly.
Contact Us
If you have any questions regarding your order, feel free to contact our support team.